At Felt Bicycles Shop, we understand that getting your premium cycling gear should be as seamless as your ride. Our global delivery network ensures that professional-grade components, apparel, and accessories reach your doorstep—whether you’re training in Colorado or touring in Cornwall.

Quick Summary: We ship worldwide (excluding select remote areas and Asia) within 10-25 days. Order processing takes 1-2 business days. Choose between premium courier services or free shipping on orders over $50.

Shipping Options Designed for Cyclists

Standard Shipping • $12.95

Ideal for riders who want balance between speed and affordability. Your order will be handled by our trusted partners DHL or FedEx for reliable tracking and delivery.

  • Delivery time: 10-15 days after dispatch
  • Real-time tracking provided
  • Insurance included for peace of mind

Free Shipping • Orders Over $50

Perfect for those stocking up on gear or making larger upgrades. We use EMS for economical yet reliable delivery to most global destinations.

  • Delivery time: 15-25 days after dispatch
  • Tracking number provided
  • Automatic qualification on orders exceeding $50

The Delivery Process

  1. Order Processing: Our warehouse team prepares your order within 1-2 business days (excluding weekends and holidays)
  2. Dispatch Notification: You’ll receive tracking information via email once your package is handed to the carrier
  3. Customs Clearance: International orders may require customs processing—we handle all documentation
  4. Final Delivery: Your local postal service or courier completes the delivery

Note: Delivery times may vary during holiday seasons or due to unforeseen circumstances like weather disruptions. Some remote locations may experience longer transit times.

Our Delivery Guarantee

We stand behind every shipment. If your order experiences significant delays beyond our estimated timeframes, contact our support team at [email protected] for immediate assistance and resolution.

After Delivery: Our 15-Day Return Policy

Not completely satisfied? We offer a 15-day return window from the date of delivery. Initiate returns through our customer service portal—we make the process as smooth as our shifting systems.

Ready to ride? Browse our bicycles, performance apparel, and components—each delivered with the precision engineering we apply to every product we curate.

Felt Bicycles Shop • 3953 Daffodil Lane, Woodbridge, US 22191